Delete your CostoAuto account

CostoAuto: Spese Auto is an app by Geometry Lab L.L.C-FZ. A CostoAuto account exists only if you signed in to the app with Apple, Google or an email code to sync your data between your devices, including between iPhone and Android. The app is in Italian, so the steps below give its labels in Italian, with a translation in brackets.

Delete the account in the app

Open CostoAuto and go to the Profilo (Profile) tab.
In the Sincronizzazione (Sync) section, tap Account. If you are not signed in on this phone, sign in with the same method you use for the account.
In the Gestione (Manage) section, tap Elimina account (Delete account).
In the Eliminare l'account? (Delete the account?) dialog, confirm with Elimina account on iPhone or Elimina (Delete) on Android.

Without an active CostoAuto Pro subscription, the app shows the subscription screen: tap Account e dati (Account and data) at the top left, then Account, sign in if needed, and continue from step 3. You do not need a subscription to delete your account.

If you last signed in on that phone more than 10 minutes ago, the app shows "Per sicurezza, esci e accedi di nuovo prima di eliminare l'account." (For security, sign out and sign in again before deleting the account.) Tap Esci (Sign out) on the same screen, sign in again and repeat steps 3 and 4.

Delete the account by email

If you no longer have the app or cannot sign in, write to support@costoauto.app from the email address you use with the account, and say which sign-in method you used: Apple, Google or email code. With Sign in with Apple, the account can use an address relayed by Apple that differs from the one you write from. Before deleting the account, we check that the request comes from the account holder.

What is deleted

Deleting the account removes from the CostoAuto server:

the account and its sign-in methods (the email address or the link with Apple or Google), all sign-in sessions and any pending sign-in code;
the synced copy of vehicles, fill-ups, expenses and deadlines, with their attachments and vehicle photos;
for an account created with Apple, the Sign in with Apple authorization, which is revoked with Apple.

From the app, the server deletion happens straight away, in a single request.

What is kept, and for how long

Server backups: the encrypted daily backup copies still contain the deleted data until they expire, within about 35 days.
Deletion record: we keep the account's internal identifier and the deletion date, with no expiry, so that restoring a backup cannot recreate the account. It contains no email address and no vehicle data.
Data on your phone: deleting the account does not delete the data saved in the app on your phone. To remove it, uninstall the app. CSV exports and backup files you saved elsewhere stay where you saved them.
CostoAuto Pro subscription: deleting the account does not cancel the subscription. Manage or cancel it in the App Store on iPhone or in Google Play on Android, also from the app under Profilo → Gestisci abbonamento (Manage subscription).
Subscription record at RevenueCat, the service that confirms the subscription: it is not linked to your CostoAuto account and remains until you ask for it to be deleted. To see it or have it deleted, write to support@costoauto.app with your App Store or Google Play order number.
Usage statistics: they are anonymous and carry no account identifier, so account deletion does not involve them.

If you have no account

If you never signed in, your CostoAuto data is only on your phone and there is nothing on the server to delete. To remove it, uninstall the app. If you signed in at some point and then signed out, the account and the synced data stay on the server: to delete them, follow the steps above or write to us.

In the app you can also delete a single fill-up, expense or deadline, or a vehicle with all its data; if you are signed in, the deletion syncs.